At MITTEKA, we respect your privacy and are committed to keeping your personal information secure. This Privacy Policy explains how we collect, use, and protect information when you visit or shop through our website.

We do not sell or redistribute your personal information to third parties for their own marketing purposes.

What Information Do We Collect?

When you create an account, place an order, contact us, or subscribe to updates, we may collect information such as:

• Name
• Email address
• Phone/contact number
• Billing and shipping address
• Order and transaction details
• Information you provide when contacting Customer Support

Payment information may be processed securely through the payment method or service provider selected at checkout.

When Do We Collect Information?

We may collect information when you:

• Create an account or register on our website
• Place an order
• Subscribe to our newsletter or updates
• Contact Customer Support
• Submit a review or feedback
• Enter information through forms on our website

How Do We Use Your Information?

We may use your information to:

• Process and fulfill your orders
• Contact you regarding your order or delivery
• Send order and delivery notifications
• Provide customer support
• Improve our website, products and services
• Personalize your shopping experience
• Request product ratings and reviews
• Send promotional updates where you have subscribed or where permitted by applicable law

Data Storage & Security

We retain personal information only for as long as reasonably necessary to provide our services, fulfill legal or business requirements, or resolve disputes.

We use appropriate security measures to protect your personal information. Our website may use SSL/TLS encryption to help protect information transmitted between your device and our website.

However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

MITTEKA may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and enhance your shopping experience.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information where legally applicable
• Withdraw certain communications or marketing preferences

To make a privacy-related request, please contact us.

Contact Us

Email: info@mitteka.com
Support: support@mitteka.com
WhatsApp: +92 318 9914287